Customer Support
Trained support specialists are available to help you when you need it.
For the fastest response use the Help button in the lower left corner of this window.
eMail help@macpos.com
Fast Support around the Clock
We provide you with support and emergency assistance whether it is morning, noon or night including holidays and weekends. Not all support services may be available during these times.
Fast response to questions for all customers with a current valid Support or Update subscription plan. Have the confidence to know that we will be there for those unexpected emergencies.
Priority Help Desk
Our Help Desk allows anyone within your organization to contact us quickly and easily.
Phone and Live Support
Live support by phone and voice chat is available to customers with a valid maintenance or software subscription plan during the hours below. Please contact our Help Desk via email using the Help link on this page. We will contact you as needed at the phone number you provide.
Monday - Friday
7am - 5pm EST
Remote Access to your Macs
Under your control, we can view your Mac screen using TeamViewer remote access software. This enables us to resolve problems and issues quickly that may be more difficult using other means.
Please schedule a remote session using the Help Desk.
Fees may apply for customers without a subscription or maintenance support plan.
TeamViewer Download Info
Internet and Email
One-stop customer service and technical support.
eMail help@macpos.com
Apple Support for Macs